You do not need to know exactly what kind of help you need before reaching out.

If you are seeking mental-health support for yourself, a child, a partner, a parent or another family member, our team can help you understand the most appropriate next step.

Choose the easiest way

to reach us.

Visit

1st Floor, Burton Plaza, Thika, Kenya

Opening hours

Monday–Friday: 8:30am–5:30pm
Saturday: 9:00am–4:00pm

In-person or virtual

Trinity offers in-person consultations in Thika as well as secure virtual psychiatric and psychological appointments for clients who prefer or require remote care.

Not sure which service to choose?

Start with the concern,

not the service name.

01.

Tell us what you are concerned about

You do not need to decide whether you need psychiatry, psychotherapy, neurodiversity support or another service before contacting us. Tell us what you are concerned about, who the appointment is for and whether there are any urgent safety issues. Our team can guide you toward the appropriate next step.

02.

What happens next

A clear next step.

Our team will review your request, clarify the type of support you are seeking and help you arrange the most appropriate appointment. Where another service or level of care is more suitable, we will advise you accordingly.

03.

Before the first appointment

What can help us prepare.

Who the appointment is for and their age
The main concern and how long it has been present
Any current medication or previous mental-health treatment
Relevant medical conditions
Whether there are immediate safety concerns
Whether you prefer in-person or virtual care

Urgent concerns

Some situations should not wait

for a routine appointment.

Trinity Wellness Global is an outpatient mental-health service. If someone is at immediate risk of harming themselves or another person, is severely confused, medically unwell, or requires urgent containment or emergency assessment, seek the nearest emergency medical service or hospital.

Important

Do not use the website contact form as the only route for an immediate emergency.

Send a message

Have any

questions?

Complete the form and our care coordination team will respond within one working day. If your concern is urgent, please call us on +254 792 770 256. If someone is at immediate risk, go to the nearest emergency service or hospital.

Name

Phone number or email

Who is the care for?

Brief main concern

Preferred appointment type

Preferred contact method

Please keep this brief. Do not submit detailed psychiatric histories, diagnoses or clinical records through this form; we will discuss these with you privately. By sending this message you agree to be contacted by our care team about your enquiry.

Care can begin

with one question.

You do not have to have a diagnosis, a referral or the right words before you contact us. Tell us what you are concerned about, and we will help you understand the next step.